Sending a Credit Invoice

Follow the steps below to send a credit invoice through the nipendo portal:

1. First, click on "Send Web Invoice" from the main menu.

2. Select the customer for whom the invoices are intended. If the customer name does not appear in the list below, click on "Find customers" and search for the customer name.

3. Upload your invoice file.

Please note

The digital signature password field will always be automatically filled out for you, so there is no need to make updates to this field.

If you want to attach accompanying documents to the invoice, you can also do so from the current screen - click on the blue "plus" sign below the digital password field.

When finished, click on "Next".

4. Fill in all the required fields according to the invoice picture.

Header info:

Invoice number, invoice date, and shipping notification number (if relevant).

Invoice info:

In the "Invoice Type" field, change this from "Debit" to "Credit".

In the "Invoice Origin" field, select the type of document on which we want to base the credit invoice.

In the Original Invoice field, select the relevant document number.

Currency Details:

The order currency is entered automatically after selecting the original document.

When finished, click on "Next".

5. Select the invoice lines from the previously selected source document, and edit the quantities and amounts according to the invoice.

The amounts should have a positive value. There is no need to add a minus before the amount.

6. In the next screen you can add a discount and change the VAT percentage. If VAT does not apply to you, please enter 0 in this field.

When finished, click on "Next".

7. In the current screen it is important to make sure that all the data has been typed correctly and there is a complete match to the invoice image.

When finished, click "Send Invoice".