Reply to order (approve / reject)
You can respond to orders in the status of "Open" or "Updated".
Please Note:
If you want to approve/reject particular lines from the sales order, please visit the article Approve / Reject Order at Line Level for step-by-step instructions on how to do so.
First, enter the "Sales Orders" module from the main menu on the left side of the screen.
Select one or more order/s, and right click to locate the drop-down menu which contains the options "Approve order" and "Reject order". Please select one to continue.
In case you reject the order, you must provide a reason for your rejection.
