How do I amend an invoice?
The option to fix an invoice will only exist for an invoice in the status of "Pending" or "Rejected".
Please Note
*The fields displayed with a blue pencil can be edited in the Amendments tab. If your error is not available for correction, the invoice must be re-sent.*
The option to fix the invoice is configured by the customer.
An invoice draft cannot be corrected.
1. Enter the "Sent Invoices" module and double-click on the rejected invoice to open it.
2. Locate and enter the "Amendments" tab at the top of the screen.
The fields containing a blue pencil icon are the ones which can be fixed.
When you are finished, click on the green "Approve & Send" button.